Changelog

Tour sessions and identity verification

Tours now know when a user leaves partway through. The new When user session ends setting on a tour block decides what happens next: resume where they left off, restart from the beginning, or end the tour through its complete or cancel exit node.

You can use this so an abandoned tour doesn't sit waiting for a user who has moved on, and the rest of your workflow keeps running without them. Learn more about tour sessions.

Tour concurrency settings

Only one tour shows at a time now. When several tours would start at the same moment, Flows starts the most specific one and leaves the rest for later.

Use this to stop two tours competing for the same part of the screen. You can turn it off under Settings > Organization > General. Existing organizations have this disabled by default, since that was the previous behavior. Learn more about tour concurrency.

Identity verification

Identity verification stops third parties from impersonating your users. Your organization ID and environment key are visible to anyone who opens your app, and a signature computed on your backend proves that a user ID really came from you.

Set it up under Settings > Environments. Identity verification is optional, but we strongly recommend it for every production environment.

Other improvements

• New workflows now start from an example you can import in one click, including a product tour, an onboarding checklist, and a welcome modal.
• Added the Note block for leaving comments and reminders on a workflow. Notes are editor only and never reach your users.
• Added a best practices skill so AI agents get Flows right when building or debugging.
• Loading status of workflows with "fetchWorkflows()" method is faster.
• Components on the free plan now carry "Powered by Flows" branding. Upgrade to remove it.

SDK

• Added the signature option for identity verification, plus tour session and tour concurrency support. Upgrade to the latest SDK version to use these features.
• The React SDK now refetches blocks when the user's language changes, and the debug panel shows the current language.
• Events sent as the user leaves the page are more reliable.

Bug fixes

• Fixed the React SDK throwing an error when userId changed.
• Fixed a race condition that could send some workflows set to Every time into a loop.