Event log

Track and view user activity in your environments

Overview

Flows automatically track user events across your environments, maintaining a detailed history of interactions. This includes workflow state changes and block transitions, helping you inspect and debug user behavior.

Understanding the user log

Each event in the user log includes the following details:

• Timestamp - the exact date and time the event occurred
• Event Type - categorizes the event (e.g., block transition, workflow completion)
• Event name - identifies the workflow and block associated with the event

Event types include:

• workflow-entered - the user entered a workflow
• workflow-exited - the user completed or exited a workflow
• block-entered - the user entered a block
• block-exited - the user exited a block

Example Use Case

Imagine a user reports an issue while navigating a workflow. By reviewing the User Log, you can:

1. Follow the user’s path to identify where they encountered the issue.
2. Verify if the user completed expected transitions or encountered an error.
3. Use this data to optimize workflows or address potential bottlenecks.