Flow insights

Realtime analytics of your flows. View insights on how your users are interacting with your flows.

Overview

Flows automatically track how users interact with your flows to help you better understand how your users are engaging with your product. Use these insights to answer questions like:

• Are the flows useful to users?
• Are users getting stuck in the flows?
• Is something broken?

In the current state, you can see the last 30 days of data. Stay tuned for unlimited date ranges and more advanced analytics.

Metrics

Flow analytics are in the early stages of development. The following metrics are currently available:

• Starts: How many times the flow was started.
• Finishes: How many times the flow was completed.
• Exits: How many times the flow was exited without completion.
• Unique users: How many unique users have started the flow.
• Finish rate: The ratio between finishes and starts.

In the future, you can expect:

• Time spent: How long users spend in the flow.
• Error tracking: See where and why users are getting stuck. We are currently testing this feature.
• Funnel view: See the performance of each step in the flow.